HITEK FILMS, LLC (“HITEK”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our website at https://www.hitekfilms.com, our e-commerce platform, SMS messaging services, website design and development services, and any related offerings.

1. Information We Collect
1.1 Personal Data: When you register an account, place an order, or subscribe to our services, we collect information such as your name, email address, mailing address, telephone number, and payment details.
1.2 Usage Data: We gather information about your interactions with our website (including cookies, IP address, browser type, and pages visited) to enhance your experience.
1.3 SMS-Specific Data: For our SMS messaging services, we collect your mobile phone number and opt-in confirmations. This information is used solely to send appointment reminders, service updates, and promotional messages via SMS.

2. How We Use Your Information
2.1 Service Provision: We use your personal data to process orders, manage your account, and deliver our products and services (e.g., website development, e-commerce transactions, and SMS communications).
2.2 Communication: We use your information to contact you with important notices, updates, and offers related to your account and our services. For SMS communications, messages are sent only after a double opt-in process and include opt-out instructions.
2.3 Improvement and Analytics: We analyze trends and administer our website to improve our services and enhance your user experience.

3. Data Sharing and Disclosure
3.1 Third Parties: We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. Information may be shared with trusted service providers and affiliates solely to facilitate our business operations, provided they agree to keep your information confidential and secure.
3.2 Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

4. Data Security
We employ a range of security measures—including encryption, secure servers, and access controls—to protect your personal information. While we strive to secure your data, no method of transmission over the internet is completely secure.

5. Your Rights and Choices
5.1 Access and Update: You may review, update, or correct your personal information by logging into your account or contacting us.
5.2 Opt-Out: For SMS communications, you may opt out at any time by following the unsubscribe instructions provided in our messages.
5.3 Data Deletion: Subject to legal and contractual obligations, you may request deletion of your data. Please note that some information may be retained for record-keeping or legal purposes.

6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and track website activity. You can control cookie preferences through your browser settings; however, disabling cookies may affect website functionality.

7. Data Retention and International Transfers
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable law. Your information may be stored and processed in the United States and other jurisdictions, where data protection laws may differ from those in your location.

8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

9. SMS Messaging Privacy
HITEK Films is committed to safeguarding your privacy. The personal information you provide, including your mobile phone number, is used solely to deliver SMS updates and notifications related to tinting services and promotions. We do not share, sell, or rent your personal information to any third parties for marketing purposes. Your data is securely stored and accessed only by authorized personnel. For a detailed explanation of how your information is collected, used, and protected, please refer to our full Privacy Policy available on our website at https://www.hitekfilms.com/privacypolicy

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes occur, we will revise the “Effective Date” and post the updated policy on our website. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

HITEK FILMS, LLC
6308 Alder DR
Houston, TX, 77081
Email: contact@hitekfilms.com
Phone: 713-474-4822